FoIP Interoperability

HylaFAX Enterprise Server with built-in FoIP capabilities provides compliance to standard T.38 and SIP protocols. The following list provides guidance to interoperability between HylaFAX Enterprise Server and T.38 enabled IP PBX’s, Gateways, and SIP providers.

* Although T.38 is the recommended method for FoIP, G711 voice codec support may be available for certain situations. Please contact a representative to discuss your network environment.

T.38 SIP Providers

T.38Fax.com

Virtualization

VMware (SR140 Only)

• VMware ESXi Server version 6.x or later
• VMware ESXi Server version 5.x or later
• VMware ESXi Server version 4.x or later

Hyper-V (SR140 Only)

• Windows Server 2012 Hyper-V Windows Server 2012 R2 Hyper-V

XEN (SR140 Only)

• Citrix XenServer v6.0 or later within the v 6.x product line
• Citrix XenServer v5.5.0 or later within the v 5.x product line

* Dialogic Brooktrout TR1034 fax boards can not be used in a virtualized environment.

IP PBX and Gateways

Cisco

• Cisco Unified Communication Manager (Cisco Unified CallManager)
• SIP, H.323, & (MGCP via CallManager)
• release 4.2.3 or later within the 4.2.x product line. H.323, MGCP
• release 5.0.4(a) or later within the 5.0.x product line. SIP
• release 6.0.1 or later within the 6.0.x product line. H.323, SIP, MGCP
• release 6.1.x or later within the 6.1.x product line. H.323, SIP, MGCP
• release 7.0.x or later within the 7.0.x product line. H.323, SIP, MGCP
• release 7.1.3 or later within the 7.1.x product line. H.323, SIP, MGCP

Avaya

• Avaya Communication Manager
• H.323, SIP (CM release 5.0 or greater)
• Release 3.01 (with update 628.6-11410) or later within the 3.x codeline.
• Release 4.03 or later within the 4.x codeline.
• Release 5.0 or later within the 5.x codeline
• Avaya Media Gateway Series (those capable of supporting T.38)
  • H.323, SIP
  • Firmware version 26.31.0 or later
• Nortel
  • Nortel Communication Server 1000 Release 5.5 and later
    • SIP
    • Release 5.5 or later
    • Release 4.03 or later within the 4.x codeline.
    • Release 5.0 or later within the 5.x codeline
• Alcatel
  • Alcatel OmniPCX Enterprise
    • SIP, H.323
    • Release 7.1 or later
  • Alcatel OmniPCX Office (OXO)
    • SIP
    • Release 7.0 or later
• Siemens
  • HiPath 8000
    • SIP
    • Release V3.0 R2 PS19.E05 or later
  • RG8702 Media gateway
    • SIP
• Aastra Technologies
  • Ericsson MX-ONE Telephony System
    • SIP
    • Release V3.2 SP1 or later
  • The MX-ONE Telephony System includes:
    • Ericsson MX-ONE Manager Telephony System version 8.48.1
    • Ericsson MX-ONE Telephony Server version 12.45.6
    • Ericsson MX-ONE Media Gateway Classic version 1.4_5
• 3Com
  • 3Com VCX V7000 platform
    • SIP
    • Software version 9.0.7 or later
  • 3Com Media Gateway
    • SIP
    • Software version 4.40.211.387 or later
• Mitel
  • Mitel 3300 MXe
    • SIP
    • Mitel 3300 MXe controller software version 9.0.3.15 or higher is required.
• Quintum
  • Quintum Tenor Series
    • SIP, H.323
    • Release P104-12-10 or later
• ShoreTel
  • IP PBX/Gateway (Controlled Release):
    • Software Release 10 Build 15.6.4207.0
    • Hardware Version 220T1A Switch
    • SIP
    • Requires Dialogic SDK 6.2.3 and specific configuration parameters. Please contact iFAX Solutions.
• AudioCodes
  • Mediant
    • SIP (using UDP)
    • Software version 5.00A or later
  • MP-114
    • SIP (using UDP)
    • Software version 5.60A or later
• Patton
  • Patton 4960 PRI Gateway
    • SIP
    • R5.4 2009-07-20 or later
  • Patton 4554 BRI Gateway
    • SIP
    • R5.3 2009-05-20 or later

* If you do not see your T.38 network appliance/service listed, please contact us to discuss interoperability or recommendations for your network environment. As new T.38 compliant products become available, we will add them to our list.

Hardware Compatibility

HylaFAX Enterprise provides support for the leading fax boards and HylaFAX Enterprise Turnkey servers.

Analog Fax Boards

Mainpine Analog PCI and PCI Express

• Mainpine IQ Express 1-port (RF5118)
• Mainpine IQ Express 2-port (RF5120)
• Mainpine IQ Express 4-port (RF5122)
• Mainpine IQ Express 8-port (RF5124)
• Mainpine RockForce Duo+ 2-port (PCI)
• Mainpine RockForce Quatro+ 4-port (PCI)
• Mainpine RockForce Octo+ 8-port (PCI)

* RockForce boards are no longer manufactured but are supported within HylaFAX Enterprise.

Brooktrout Analog PCI and PCI Express

• Brooktrout Analog PCI and PCI Express
• Brooktrout TR1034+P2-2L-R HALF PCI
• Brooktrout TR1034+P4-4L-R PCI
• Brooktrout TR1034+P8-8L-R PCI
• Brooktrout TR1034+E2-2L HALF PCI Express
• Brooktrout TR1034+E4-4L PCI Express
• Brooktrout TR1034+E8-8L PCI Express
• Brooktrout TR1034 PRI Fax Boards

PCI

• Brooktrout TR1034+P2-1B-R
• Brooktrout TR1034+P4-2B
• Brooktrout TR1034+P4H-T1-1N-R
• Brooktrout TR1034+P8H-T1-1N-R
• Brooktrout TR1034+P16H-T1-1N-R
• Brooktrout TR1034+P24H-T1-1N-R
• Brooktrout TR1034+P4H-E1-1N-R
• Brooktrout TR1034+P8H-E1-1N-R
• Brooktrout TR1034+P10H-E1-1N-R
• Brooktrout TR1034+P16H-E1-1N-R
• Brooktrout TR1034+P20H-E1-1N-R
• Brooktrout TR1034+P30H-E1-1N-R

PCI Express

• Brooktrout TR1034+E2-1B
• Brooktrout TR1034+E4-2B
• Brooktrout TR1034+E4H-E1-1N
• Brooktrout TR1034+E8H-E1-1N
• Brooktrout TR1034+E10H-E1-1N
• Brooktrout TR1034+E16H-E1-1N
• Brooktrout TR1034+E20H-E1-1N
• Brooktrout TR1034+E24H-E1-1N
• Brooktrout TR1034+E30H-E1-1N

* RockForce boards are no longer manufactured but are supported within HylaFAX Enterprise.

HylaFAX Enterprise Turnkey Servers

• Entry Level HylaFAX Enterprise Turnkey Server
• Mid-Level HylaFAX Enterprise Turnkey Server
• Enterprise HylaFAX Turnkey Server

* HylaFAX Enterprise Turnkey servers have been designed to work with both Mainpine and Brooktrout fax boards.